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Privacy Policy

 

LevelUp CCDRU (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or engage with our services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Data

  • Contact details (name, email, phone number)

  • Billing/payment information (for purchases)

  • Business details (if applicable)

  • Communication preferences

B. Non-Personal Data

  • Browser type, IP address, device information

  • Website usage data (pages visited, time spent)

  • Cookies and tracking technologies (see Section 4)

C. User-Provided Data

  • Survey responses, feedback, or coaching intake forms

  • Interactions via email, chat, or social media

2. How We Use Your Information

We use collected data for:

  • Delivering services, coaching, and customer support

  • Processing transactions and sending order confirmations

  • Personalizing user experience and content

  • Sending marketing emails (with opt-out options)

  • Improving our website and services

  • Complying with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your data based on:

  • Consent (e.g., for marketing emails)

  • Contractual necessity (e.g., fulfilling services)

  • Legitimate interests (e.g., website analytics)

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance site functionality

  • Analyze traffic and user behavior

  • Deliver targeted ads (via third-party tools like Facebook Pixel, Google Analytics)

You can disable cookies via browser settings, but some site features may not work properly.

5. Data Sharing & Third Parties

We do not sell your personal data. However, we may share it with:

  • Payment processors (Stripe, PayPal) for transactions

  • Email marketing tools (e.g., Mailchimp, ConvertKit)

  • Coaching platforms (e.g., Zoom, Calendly)

  • Legal authorities (if required by law)

All third parties must comply with confidentiality agreements.

6. Data Security

We implement measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure—you provide information at your own risk.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Opt out of marketing communications

  • Restrict or object to processing

  • Data portability (request a copy of your data)

To exercise these rights, contact us at [insert email].

8. Retention Period

We retain personal data only as long as necessary for:

  • Providing services

  • Legal/compliance reasons

  • Business operations (e.g., transaction records)

9. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted here with a revised “Last Updated” date.

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